These terms govern your use of GenoStock. By creating an account or using the platform you agree to them.
GenoStock is a supply and inventory platform for clinics, laboratories, dental practices and their suppliers. It records stock, batches and movements, and connects licensed buyers with verified suppliers. GenoStock acts as a matching and facilitation layer and is not a seller, importer or distributor of any product listed on it.
Accounts are for organisations and their staff. You must give accurate details, keep your credentials confidential and ensure the people you invite are authorised to act for your organisation. We may decline, suspend or close an account where details are inaccurate or use breaches these terms.
You remain responsible for the accuracy of the stock data you record, for regulatory compliance in your country, and for the professional decisions you take. GenoStock supports your records; it does not replace clinical judgement, pharmacy practice rules or statutory record-keeping obligations.
Suppliers are responsible for their listings, licences, prices, lead times and deliveries. Buyers and suppliers contract directly with each other. Purchase orders, payment and delivery terms are agreed between the two parties, and disputes are settled between them, though we may assist with records held on the platform.
Items marked as controlled are only matched to suppliers holding the corresponding licence category. You must not use GenoStock to source anything you are not lawfully entitled to hold or dispense.
Subscription fees, billing periods and currency are shown on your invoices. Fees are payable in advance unless agreed otherwise in writing. Unpaid accounts may be suspended after notice.
We work to keep GenoStock available and to restore service quickly when something breaks, but we do not guarantee uninterrupted access. Planned maintenance is announced in advance where practical.
To the extent permitted by law, GenoStock is not liable for indirect or consequential loss, lost profit, or loss arising from inaccurate data you entered, from a supplier's acts or omissions, or from decisions taken without independent verification.
You may close your account at any time. We may end access where these terms are breached. On closure you can request an export of your organisation's records before they are removed in line with our retention periods.
We may update these terms as the platform develops. Material changes are announced in the application before they take effect.
Questions about these terms? Contact us and we will come back to you in writing.
